livingdeb: (cartoon)
Dear Companies,

You would think people would know their own e-mail addresses. Sadly, this is not always the case. Also, typos happen.

So please do not let customers tell you their e-mail addresses by typing them in or telling you over the phone rather than by sending you an email (at least not without confirming that they received an e-mail sent to the address that they supplied). But if you must, don't then proceed to supply them important information only via e-mail from a no-reply address.

When you accept wrong e-mail addresses and then don't even allow the recipient you are bothering to let you know about the error, that's not nice. Especially when you are also sticking things on a calendar that is attached to that address, American Airlines.

And especially when your e-mail yells at me for looking at private information that's not mine, doctors.

It's not even good business.

Here's a bonus hint: If someone hasn't been to your clinic in over two decades, you might want to confirm that the snail-mail address you have for them is correct. Especially if that's where you're mailing your bills.

Sincerely,
The Wrong Debbie

P.S. Providing me a long-distance number (which I'm going to assume will bring me to a non-human) is not encouraging me to get back to you on this, either.

Blue Bell News of the Week

Poor Blue Bell is out for the count. It's going to be "several months at a minimum" before ice cream is again sold to the public. They are going to extreme lengths to make sure nothing like this ever happens again. For example, they are cleaning everything including air conditioning systems and "Eliminating possible contamination pathways, including redesigning work spaces to re-route traffic in production areas, placing barriers between work areas, installing additional foot washers at doors into production areas, and discontinuing use of outside materials such as wood pallets in sanitary areas."
livingdeb: (cartoon)
My first boyfriend, CS, was good at asking people questions. I especially liked when I got to see him meet someone from a foreign country. He would get so much interesting information out of them.

He also would go to the office hours of his professors every week and ask them questions. Somehow he found things to ask them that weren't already in the book and that weren't meta questions about the class.

I'm slowly getting better at thinking up and asking questions myself. Mostly I still just ask my friends questions. Sometimes I feel a little like some kind of interrogator, but I don't think they feel that way.

Sometimes I think to ask this profitable question: "Is there a cash discount?" Even when the answer is no, you can sometimes find out about other options.

Speaking of which, it's often good to ask about options at medical visits. It seems like medical professionals tend to just tell you the most popular option, but if you're not average, you may prefer a different option (such as behavior modification instead of drugs or surgery or such as a more expensive but durable cavity filling material).

Sometimes some interesting answers are right on the packaging (such as "You claim there are whole grains in there, but how true is that--what is the fiber content?"). And sometimes great answers are available via the internet (such as "Why doesn't my washing machine fill?" and "Are there sports socks made of organic cotton?" and "What's the quickest way to get to X from Y right now using [transportation mode of choice]?").

Sometimes people around you can infer questions you would like to ask if you are just talking. One time my old roommate CV and I were shopping for a refrigerator and one of us said that we had seen the same refrigerator cheaper at another place. The sales person asked if we would take this price if we also got free delivery. That question was also an answer to "Can you give us a better deal so we can be done shopping right now?"

Of course some questions are terrible. I really hate the question-and-answer sessions after presentations by an author, screenwriter, or other type of artist. Most of the questions are things that don't lead to interesting answers, like "Where did you get the ideas for this?" (Usual answer: I don't know--one day it was in my head.) And of course asking questions of politicians tends to be not very fun.

And sometimes asking a question won't do any good, such as asking a co-worker "Why don't you just do some work?" or "How can you possibly think that would be a good idea?" Or asking smart-ass rhetorical questions. Or when it's a question you might not really want the answer to, such as the infamous "Does this make me look fat?"

But in general, I recommend asking questions. Do you have any favorite questions you have asked or like to ask? (Besides "Will you marry me?".)
livingdeb: (cartoon)
I am not currently a normal cell phone user.

Cell phones are not REVOs.

I'm still sore about cell phones not being as good as my old REVO. That's a hand-held device from the Palm Pilot days which I originally got because it had a small keyboard. Reviews said it was too tiny to use like a typewriter, but I have tiny fingers, so I tried it.

I also couldn't type as fast as on a regular keyboard but it was because the keys were too sticky. Still, I didn't have to learn a fancy script. And I came to love that thing, mostly because of databases. I made databases for everything. I had lists of prices everywhere. I had lists of sizes of things (like air filters). I can't even remember all the stuff I had anymore, but I sure did love that thing. Except for the part about how it's made out of electronics and therefore cannot last forever, even when I don't accidentally get it wet by walking home in a flash flood event during which bus service has been stopped.

Modern cell phones have gone in a different direction, which I finally figured out a couple of years ago. My REVO was all about my data. Smart phones are all about other people's data. They do all the work, so you don't have to, but it's their data and you can only manipulate it in ways they have thought up. Which is not much. As a result, smart phones aren't great at even things like cutting a pasting. Di is the only person I know who has this same complaint.

Currently, I use my laptop for everything and carry around pieces of paper and still mourn the loss of my REVO.

I have a smart non-phone.

I do have an I-Pod Touch, which is just like a smart phone except there's no phone. It turns out that I have rarely used it. I don't know why not. I've used it a lot to play "Plants versus Zombies." I've used the timer to time my jogs. I have taken some notes on it at parties for things to look into later. Pretty minimal.

I have a cell phone.

The first smart phones came with really expensive monthly plans, so I resisted. Finally I broke down and got a TracFone, a pre-paid plan that cost me about $8.50 a month. However, I rarely gave out my cell phone number and warned people that my phone was never on. I used it for long distance calls with my parents and for when Robin and I split up at festivals or stores. Then I lost it. It's been lost for several months now.

Even when it wasn't lost, it wasn't very user friendly. The volume was too low and took me years to find any information on how to increase the volume but it didn't work for me. Also, it was hard to deal with my messages, so I ended up just never checking them.

I still never want to turn into a person who keeps checking my phone when I have friends right with me. But I'm now ready to make the switch to something new.

I'm likely going with Republic Wireless.

Many of my favorite personal finance bloggers recommend Republic Wireless. For example:

* Mr. Money Mustache - Republic Wireless: $19 for an Unlimited-Everything Smartphone Plan?! (5/30/13), Republic Wireless: Old Phone, New Phone, and a Tempting Competitor (11/16/13) and Republic Wireless becomes 50% More Frugal with the Moto G: A Review (5/13/14)

* Saving Money in Your Twenties - Republic Wireless: the first week (12/18/13) and An Update on the Cheapest Phone Plan Ever (2/12/14)

* Budgets Are Sexy - How I’m Saving $100/mo on Our Cell Bill! (7/14/14)

Here is a choice quote:

"At this point, I realized we’re dealing with a different kind of mobile phone company here. It’s run by real, intelligent people who are excited by the chance to change this country’s entire communications landscape" - MMM, 5/30/13

Here's how it works:

1) Service is cheap because if you can find a wi-fi network, it connects you through that. But if not, they use Sprint. And if Sprint isn't available, they switch to Verizon. (In Canada they use Bell Canada. In other countries, you need to look for wi-fi.)

2) You have a choice between Moto E, Moto G (1st generation), and Moto X (1st or 2nd generation); these are Android-based smart phones.

3) There are four plans; all include unlimited texting and calls; none require a contract; all have added taxes. For $5/month, you can just use it through wi-fi (an excellent landline replacement). For $10 you can also use it via Sprint and Verizon. For $25 you also get nearly unlimited 3G data as well. For $40 you get 4G data. You can easily switch back and forth between the plans up to twice a month.

Currently, I think I'll get the Moto G or maybe the Moto X 1st generation and start with the $10 plan until I find aps that make me want to switch to the $25 plan.
livingdeb: (cartoon)
A few of my favorite personal finance bloggers have published their spending, by category, for 2014. As a result, the other day I found myself thinking, "Why are we spending $53/month to let telemarketers bother us?" (Also, poll takers, charities, and people who want to tell us how to vote. And clicking devices.)

I'm not sure. So now, even though I actually asked one of my friends not to do this, I'm re-thinking the landline. So why, exactly, do we have one?

* Because we've always had one (yes, I can face the truth).
* Because sometimes you want to call a household and not try to pick which person to call.
* Because, although I heard that the phone company did studies to find the worst possible reception that was good enough and offered that, the reception really is good enough. By which I mean good.
* Because landlines work when other things don't work (like when the electricity is out).

Yet most young adults don't even have landlines. Surely, they're not all crazy. After doing research, it seems like there are only three reasons that bloggers admit to keeping their landlines: 1) they are bundled with something they want, 2) they are for the kids to use (and not rack up terrible charges), and/or 3) when you call 911 they automatically know your location. Our landline is not bundled with anything, we don't have any kids, and I've already been trained that when you call 911, the first thing you tell them is your location, so it didn't even click with me that this is no longer necessary for landlines.

So, now that times have changed, how are we actually using our landline? Here's what I can recall:

* To receive unwanted phone calls.
* To have something to fill in on forms where a phone number is required without having to give out our cell phone numbers.
* To get calls from my mom, dad, and brother, and occasionally my sister (my sister prefers chatting online and has also requested that I get Skype).
* To get calls from our mutual friend D, mainly when she can't reach us on a cell.
* To get calls from Robin's friend, JA.
* To get reminders we don't need about doctor and dentist appointments and prescriptions that are ready.
* To call our internet company when the internet is down.

Basically, we get about one call a day that we don't want and just a couple of calls per month that we actually want on the landline. We are happy giving out cell phone numbers to the people from whom we like receiving calls. And those people, except for D who is generally trying to get a hold of either of us, do generally have a particular person in mind when they call, though I suspect JA doesn't mind getting the wrong person. We also don't worry about needing to slip in a 911 phone call in just a few seconds before losing consciousness.

In fact in these modern times, I prefer e-mail for long-distance communication. I still do want to be reachable by phone, though. Just maybe not enough to pay $53/month. The obvious alternative is to just use cell phones.

I've heard that most college students today do not like talking on the phone. They prefer texting. When I first heard that, I thought it was an interesting cultural phenomenon. Now I suspect that it's because cell phone reception is so terrible. This is one of those things one would hope I would be out of date on--that these days reception is much better than in ancient times. Or that the bad reception I get when certain people call me is due to them calling me while driving in and out of good zones. However, many, if not most, phone calls I got from students at my last job had very bad reception. My last job took place entirely in the year 2014, which even young people will admit was not all that different from modern times.

So, I have questions for you, dear readers.

1) If you don't have a landline, how do you deal with businesses insisting on getting a phone number? Do you just give them your cell phone number? Can you give a fake 555 number? Are there phone number sharing services out there where a bunch of people can give out the same phone number for businesses that should never need to call them? Probably it's not really a problem because they don't actually call.

2) If you use a cell phone (ha! that's all of you!) how is your cell phone reception? In really bad cases, I can understand what people are saying if they just say each word two or three times. No one ever stoops to this, though, do they? You just say "what" a lot, right?

3) Any other comments or advice on the issue of whether to have a landline?

Bumper Sticker of the Day - If the environment were a bank, it would already have been saved.

Yowsa.
livingdeb: (Default)
My credit card company is discontinuing the credit card I applied for (you get 3% rewards on all purchases made a grocery stores, gas stations, and drug stores and 1% on everything else). They are replacing it with a card I've already rejected once (you get 5% rewards on 3 categories at random each quarter--if you remember to apply each quarter to have those count--and those categories are usually ones I never use. They don't have a category for dance classes or flood insurance.)

They explain, "That means you can now earn even more cash back." There's not even an asterisk on that statement. (How can we teach our children how to read this crap?)

They'll be sending the new card in the mail at which point they tell me I should immediately destroy the old one and start using the new one.

How will they know when I've gotten it, I ask myself evilly.

Maybe this should be like when my college's financial aid department claimed that my family could afford to contribute $2000 per year, and that from the $900 I was making that summer, I would be able to save $1100 for college, so in return, I claimed that I had saved nothing over the previous year.

Similarly, since the credit card people claim that I will be getting more rewards, I could claim that I haven't gotten the card for as long as possible.

Hey, they've even given me a clue about how long they will let me get away with this. On the one hand, "You will begin earning points with every purchase you make beginning on or about June 24, 2011," so that's when they probably think I'll get it. On the other hand, "It will arrive by August 15, 2011." So, that's almost 2 months I can wait (possibly without them hassling me). My card doesn't expire until 10/11, though, so that's another possible answer.

During the July - September quarter, the categories are gas, hotels, and airlines. (It seems like they like to have themes--for this summer, they are helping us travel.) I think I'll hold off awhile. Do they have to let me use it until October if I don't screw up? I have no idea.

Quote of the Day (on baby carriers) - 'I was earnestly tempted to invent the sport of “extreme baby-wearing” just so that we could get something that was, you know, useful (the sport would start with a team of adults with an infant and you’d have to feed hir while in the carrier, cross rough terrain, do transfers from adult-to-adult to demonstrate the ease-of-attaching/removing baby/carrier, get on/off public transport (including sitting down and standing/strap-hanging poses), tie your shoes (while carrying) and untangle two large (but friendly) mutts’ intertwined leashes.' - bogart
livingdeb: (Default)
Lately I've been noticing people who cannot communicate certain things to me in their own native language.

One example is someone who says she added a list when actually she added an item to a list that was already there. If I just need to know if she had to do anything, then that's good enough: yes, she did. If I have to know if there was a good list there already for her to use or whether she had to create her own, I will get the wrong impression.

Another example is someone who says you can't get credit for more than one of the following classes: A, B, and C. Now if I just need to know whether the courses are related in any way, that's good enough. But if I need to know that actually, you can get credit for both B and C but not for both A and B and not for both A and C, then there is no way I would ever guess that. Especially when they also say that A was replaced by B but in fact A was replaced by both B (the first half of A) and C (the second half of A).

I even had to tell a programmer today that updates are much easier to understand if the report generated says that a course has been changed (and then tells me it how has changed) than if it says that a course has been dropped and a new course has been added (and then it turns out the two courses are exactly the same in every way but one). A programmer. A good programmer, even, who has just been complimented on his ability to code reports with very crazy requirements. So it's someone who likes problem solving and knows that details are important.

These three people (and more) do actually know what they're trying to say well enough to make good decisions themselves based on that knowledge, but they just can't think of how to say it. I've sat next to two of the people while they tried several different ways. And then I say, "Well, if you say that, then it sounds like you mean this." And finally I just say, "I would say [whatever I would say]." Even if I say, "I would say something like [general idea of what to say]," some people refuse to try to make up their own sentence and just type in a word or two and sit there stumped until I make up the rest of a nice-sounding version myself and dictate it to them.

How do people grow to adulthood and even middle-age-hood and not know how to say things that they actually understand? I understand that some things are complicated and the first try might not be close enough, but to just not even have any idea of how to proceed? Or to write something that clearly means something else? On specific forms they know people will be using to make decisions about things?

Is there a good way to teach people how to form sentences that mean what they want them to mean? I can't even imagine.

The sad thing is I do the same thing myself (see blog entries that haven't been proofread well enough). But when I re-read it later or someone points out how it could be misleading, I can then think of another way to say it. Maybe it requires a general problem-solving mentality that some people don't like.

Whoever thought that writing and problem solving could be so connected?

Or maybe some people just aren't used to having to be precise? If you mostly communicate orally, you can be very lazy because the other person can keep asking you questions until they figure out what you mean.

How can you train yourself to notice whether the first thing you spewed actually means what you hoped it would mean? If you get too good at this do you automatically become an editor Nazi?

Getting other people to edit my work definitely helps me. It has taught me that I use too many pronouns. The pronouns make sense while I'm writing them but later I can see that I never made some of the antecedents clear.

Frustrating.
livingdeb: (Default)
Not much happening lately. I've been having angsty middle-age-crisisy thoughts. Not the kind where I feel wrinkly and old and start longing for a sports car or a face lift or a hot babe secretary of my own or whatever. The kind where I think about how when Mozart was my age, he'd been dead for twelve years. Shouldn't I have accomplished something pretty cool (see relevant links below) by now? At the very least, shouldn't I be managing people by now? With all my acquired expertise? Instead of running away from my job that's too haaard.

Relevant journal entries of the day - Chikuru's Ingenieros Sin Fronteras and the update, Attempted Solar Panel Rescue.

Madspark's Hard Work, Good Rewards - there's still time to help with Scare for a Cure.

**

In other news, I've decided I want to learn shorthand. Actually, I want to just magically know shorthand. There's a meeting I have to keep minutes for and I have trouble keeping up, so I have an actual real excuse. And it might come in handy at other times, too. I think it will be like running instead of walking: it will feel good to have the ability to use that kind of power.

First I did some research on different styles of shorthand. Here is a summary of my findings (speeds shown are at the high end of what is possible).

* Pitman - a symbolic system, 200 wpm, requires different line thicknesses
* Gregg - a symbolic system, popular, prettier than Pittman, doesn't require different line thicknesses
* alphabetic systems - fastest to learn, recommended as good enough for notes at meetings, 100 wpm
* Teeline - a hybrid (alpha/symbol) system, 120-150 wpm (100 wpm in 4 months), popular in Great Britain but not US
* longhand - 50 wpm

Average speech is 140 wpm (probably slower in Texas).

I like the idea of Pitman because it's the choice of the likable and brilliant heroine of the book Emergence. But I'm deciding against it because common modern writing instruments aren't ideal for varying the thickness of your writing.

I like the idea of Gregg because it's also fast and I already have a book for it for some reason. But I don't suppose I actually want to learn shorthand strongly enough to deal with the learning curve.

So I'm picking Teeline, even though there are no books on it in any of the libraries I have access to. That's not like me. However, apparently it is like me to pick something that is popular in Great Britain but not the US (my old electronic toy, the Revo). And I have ordered a used copy of a highly regarded book. Let's see if I really can learn to take notes significantly faster in just four months of 30 - 60 minutes of study a day.

Or if I do anything at all. Currently I'm doing nothing. Because I'm waiting for my book to arrive in the mail, see.

Actually, I did read up on learning strategies. Just like when you're learning a whole new language, it's better to practice a little every day than to spend the same amount of time all bunched up in one day a week. And you can record yourself reading your assignments you want to practice so you can practice to something you're listening to instead of to something you're reading. And one person recommended practicing to songs at first because they can be slower than regular talking. (I'm assuming her favorite songs are not rap.)

Photo journal entry of the day - Pamwheatfree's And Now for the Oddest Thing I Saw in Texas. You know you want to see a large somehow beautiful sculpture of a longhorn armadillo. You do.
livingdeb: (Default)
I was going to split up my body fat/dieting/fitday entry, but I blew my whole wad yesterday. Then I shot today's wad answering a comment to that entry, so you should go read that.

Ballroom dance learning quote of the day - "Stupid Irish motion." - The Irish-looking guy in class, practicing after the Cuban motion drill. Eventually, he lets it degrade into jumping and kicking his feet in front of him--Irish motion. With Cuban motion, your feet never need leave the floor, your head never need change elevation, and the bending of your knees makes your hips swivel around.
livingdeb: (Default)
My parents are not letter-writers and they are not big on e-mail. They like best to visit, and they make do with phone calls.

But they also send me their synagogue's monthly newsletter. They've started channeling Dad's parents who were involved in their own synagogue for mostly social reasons, I suspect, because I have a memory of Grandma serving ham at Passover. So I read the newsletter as a way to keep up with some things in their life.

And this month's issue has the following interesting statement: "Thank you to [some guy] and [my mom] for your Shofar blowing." A shofar is a horn (both meanings - it's an instrument made from an animal's horn). I knew my mom had bought one and was trying to learn to play it, but now it seems she is willing to play in public during the High Holy Days services. I'll have to call and congratulate her next time I'm home at a reasonable hour.

And now I'm imagining my mom at the next recital. How about a duet for shofar and theramin?

Oh, no, better yet! Have any annoying neighbors who play their stereos too loudly in the middle of the night? Just hire my mom to come over in the middle of the day (when said neighbors are sleeping) and blast them into Timbuktu. Hmm, I seem to have a neighbor with an extremely loud bird in their back yard. I could get my mom to call back to it whenever it called out (which often happens when I walk by).

Well, see, the shofar is an unsubtle instrument. I would look for a podcast of someone playing one, but I don't particularly want to. Imagine a tuba or bugle which plays only two notes. Totally awesome for calling in the new year, but rarely seen otherwise.

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