Institutional Knowledge Gone AWOL
Apr. 17th, 2007 06:56 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
livingdebOne of my co-workers has been there since the beginning of my system, then he was switched to other work, and now he is back.
Yesterday, he answered a question of mine based partly on knowledge of the system that was older than mine, as he usually does, but this time he didn't know that the information he was using had changed.
Yep, in the olden days, our system used to get improvements. So I learned a little bit more of the history of it. But until we were all in on that history, things were getting awfully frustrating.
Yesterday, he answered a question of mine based partly on knowledge of the system that was older than mine, as he usually does, but this time he didn't know that the information he was using had changed.
Yep, in the olden days, our system used to get improvements. So I learned a little bit more of the history of it. But until we were all in on that history, things were getting awfully frustrating.